Cancel my Flight
Refunds
Change my flights
Change passengers name
What is online check-in?
Why do I have more than one reference for the online check-in?
Getting your boarding card
Select your Seat
How early should I be at the airport?
How early should I be at the airport?
Booking for an unborn infant
Can i hold a flight?
Open return tickets
Duplicate reservation (from here)
I booked a one-way ticket but received a return ticket instead. Why?
Booking for a child
Book over the phone
Where is my ticket?
What is an ekectronic ticket?
Problem with your booking?
I missed my outbound flight, can I still use my return ticket?
Booking procedure
Status of my booking
Need to cancel your holiday? In many cases, we’ll be able to cancel your booking unless you’re travelling with Low-Cost carriers like Ryanair and EasyJet, which do not permit cancellations.
If we are able to cancel your booking, it won’t inevitably lead to a repayment, mainly if you booked an economy ticket, as this kind of fare is usually 100% non-refundable in the instance of cancellation.
What are cancellation policies?
As many cheap airline tickets are also the most contrary, the airlines thrust very stern rules in the event of cancellations i.e. some airlines might permit half a repayment if the flight is cancelled before the date of leaving, but not once the flight date has elapsed.
In other instances, prices are so contrary that it might not be feasible to get any repayment on unutilised tickets, or the carrier might impose a fine for cancelling and repayment.
If your ticket is repayable, Fare tickets will charge a £50 administration fee for each ticket.
How do i cancel my booking?
REFUNDS
How do i get a refund?
How long would it take?
How much would i get?
What is the status of my refund?
AMMENDMENTS
How much will it cost?
Change my flight
How much will it cost?
Misspellings on Passenger's name
ONLINE-CHECK-IN
Why do I have more than one reference for the online check-in?
At Fare Tickets LTD, we utilise our technology to blend various flights provided by the airlines to offer you the leading fees. Because of this, your booking might have more than one verification source. You would need to do the online check-in for each source in your booking. Please note that the source relates to the booking; hence, it comprises all travellers inside the booking.
Getting your boarding card
Mobile: If you intend to utilise our free mobile app, you could acquire your mobile boarding card before and use it directly at the gate!
Airport: Print your boarding card at the airport at one of the self-service kiosks or at the check-in table. All you have to bring is your verification code, verification e-mail, credit card and ID, or passport.
Select your Seat
How early should I be at the airport?
But, you might need to fill your time a little bit to permit additional check-in time if:
You’re traveling in a peak time (leading holiday’s, etc.)
You’re checking luggage.
You’re leaving from a huge or unusually hectic airport.
BOOKING
How early should I be at the airport?
But, you might need to fill your time a little bit to permit additional check-in time if:
You’re traveling in a peak time (leading holiday’s, etc.)
You’re checking luggage.
You’re leaving from a huge or unusually hectic airport.
Booking for an unborn infant
Can I hold a flight?
Open return tickets
Duplicate reservation (from here)
I booked a one-way ticket but received a return ticket instead. Why?
Booking for a child
Infants: Passengers below 24 months old. They need to travel in the same seat as the mother or father. In many instances, the infant travels for free or pays about 10% of the adult fee. If you do need a separate seat for your baby, then they need to travel in a recommended child seat (normally rear-facing), and the relevant fee has to be paid.
A couple of airlines do consist of sky cots onboard their aircraft (normally on longer-haul flights), which you could ask for at the time of booking. Kindly be cautious that there is no promise that the airline will be able to offer you a sky cot.
The handing out of sky cots is the only responsibility of the airline. If your infant is 1-year-old on the departing journey but becomes 2 years old by the time of the return journey, you have to make your reservation for a child and not for an infant.
Children: Passengers above 2 years old but below 12 years old. If your child is 11 years old at the period of departure but becomes 12 prior to the return journey, she/he could still travel on a child fee. Authorities might ask for consent from the parent(s) or guardian(s) if the child has to travel on their own.
Youth: 12 to 15 years old.
Adults: 16 years old and upwards.
Air Passenger Duty tax If your booking comprises a passenger from 12 to 15 (incorporated) at the date of your flight, and the flight is leaving from a United Kingdom airport, you might be made eligible to a government tax return.
Book over the phone
MY RESERVATION
Where is my reservation?
Your electronic tickets will be provided within a period of 48 hours after the fare has been confirmed. In many instances, tickets are provided minutes after the fare has been validated unless you have chosen a special fare that might need the confirmation of the airline (e.g. special help for passengers with less mobility, passengers travelling with pets, and so on.)
Kindly note that our system makes unsystematic security checks in order to promise a 100% safe fare. Because of this, your fare might be looked into before its confirmation, which might detain the discharge of your tickets for a couple of hours. If your fare does not pass our security checks, we will get in touch with you through e-mail.
We will send you a confirmation e-mail with your booking reference number, which serves as a receipt for your e-ticket. You will NOT receive a physical ‘e-ticket’ or paper tickets to present at the airport. We recommend that you take a printout of your confirmation e-mail with you, although many airlines won’t ask to see this.
You would generally get a confirmation e-mail in minutes of making your reservation through our website. If you have not yet gotten it, kindly permit up to 1 hour for it to be detectable in your Inbox. You need to also check your spam folder to make sure that it has not blocked your e-mail.
Keep in mind that you would not get an e-ticket if you’re travelling with a Low-Cost airline. You might get two different verification e-mails instead, one from us and another one from the carrier. In that instance, you would only require the booking source number, which would be enough for you to do your check-in online.
What is an electronic ticket?
Problem with your booking?
It is suggested that you also check if your credit card has been charged by us.
I missed my outbound flight, can i still use my return ticket?
Booking procedure
Please find below a rundown of the online booking procedure:
Search, flight choices and passenger information.
At the point when you make your flight look on our website, we will offer all of your conceivable flight blends for your course with almost 500 aircraft. When you have chosen the flights that suit you best, you have just to embed points of interest of travellers and the cardholder (the individual whose card information are utilised to make the buy). It is critical to check all the embedded data, including e-mail locations, dates and goals of flights and names of travellers as they show up on their visas.
At this stage and with a few aircraft, you can likewise let us know what number of bags you need to check-in for go in the hold. Take note that a few carriers will charge extra cash while others don’t permit the expansion of an online stuff recompense.
Confirmation of the booking.
Your booking is successful once a page is shown with the following message: “Thank you for booking with us.”
At that point, you would also get an automatic confirmation e-mail, comprising of your reservation number and all your booking information.
Payment Confirmation
If payment has been confirmed by your bank, you have to get an SMS and/or e-mail on the status of the booking in 48 hours from the time the reservation was made trailed by the route. If payment has not been confirmed, kindly wait 30 minutes and refresh Manage My Booking. If there are still no results, get in touch with us through the options stated below.
For guests who have made reservations for flights leaving less than 48 hours or for further aid, please contact us straight away by: Talking to us on Live Chat, sending us a tweet on Twitter, or presenting an Online Feedback Form. You could also get in touch with our call centres.
Issue of e-tickets
Your electronic tickets will be issued within 24 hours of your instalment being approved by your bank. In many instances, tickets are issued minutes after the instalment has been affirmed unless you have chosen a unique administration that may require the affirmation of the aircraft (e.g. extraordinary help for travellers with diminished portability, travellers going with pets, and so on.)
Please take note that our framework makes arbitrary security checks so as to ensure a 100% safe exchange. Consequently, your exchange might be checked preceding its affirmation which may delay the issue of your tickets for a few hours. On the off chance that your exchange does not pass our security checks, we will reach you by means of e-mail.
Reconfirmation of flights and check-in online
The simplest way to evade any last-minute shocks on your multi-stop trip is to reconfirm flights 2-3 days prior to your travel date. This permits you to make sure that your flight is departing when you think it is. Even in the time of automated e-mails and iPhone apps, it’s thoroughly suggested that you reconfirm flights with a phone call, airline employee or on the airline’s official website. You should always make sure your flight is leaving based on the schedule you possess in your hand. Sometimes itineraries are altered, or sometimes a flight’s entirely removed at the last minute.
Checking-in online is obtainable 36 hours prior to leaving. Your trip is just a click away.
Here are the benefits!
Speed – Saves time. Regular flyer or not, you could use this tool to evade lines.
Choice – You have the benefit of being able to pick your seats.
Simplicity – You could utilise it anywhere with internet access.
Eco-friendly – You don’t have to print your boarding pass. Just show it on your smartphone or tablet.
More straightforward – If you don’t have any luggage, you could go directly to the boarding gate. If you have luggage, just leave it at the drop-off desks.
Status of my booking
Booking confirmed
You’re nearly there! We may require some additional time to process your reservation, either in light of the fact that you have asked for an extra service (travellers with lessened portability or going with pets, and so on) that requires verification from the carrier or on account that your instalment has yet to be handled.
Booking cancelled or payment declined.
Oh no, it appears that something didn’t go as planned. We may have encountered issues when handling your instalment or issuing your ticket. On the off chance that this ever happens, we will send you an e-mail with clear directions.
Payment and ticket issuance
Your electronic tickets will be issued within a term of 24 hours after the instalment has been approved. In many instances, tickets are issued minutes after your instalment has been verified unless you have chosen an extraordinary service that may require the verification of the carrier (e.g. certain help for travellers with lessened versatility, travellers going with pets, and so on.)
Kindly note that our framework makes irregular security checks so as to ensure a 100% safe exchange. Thus, your exchange might be checked preceding its verification, which may postpone the issue of your tickets for a few hours. In the event that your exchange does not pass our security checks, we will get in touch with you through e-mail.
On the off chance that you have gotten an e-mail showing that your reservation is being handled but hasn’t gotten a redesign following 24 hours, please click underneath: